Privacy Policy

Effective date: April 16, 2026

The purpose of this notice is to provide clear and transparent information to visitors of the Pneumac website and to individuals who fill out contact, quotation request, or other forms regarding the processing of their personal data.

1. Data Controller

Company name: Pneumac
Registered office: 6000 Kecskemét, Hínár utca 4., Hungary
E-mail: [email protected]
Phone: +36 30 452 7072
Tax number: [TAX NUMBER]
Company registration number: [COMPANY REGISTRATION NUMBER]

2. Data Protection Officer

The data controller has not appointed a separate data protection officer. For data protection-related inquiries, please contact us using the details provided above.

3. Categories of Personal Data Processed

name
email address
phone number
company name
any additional information provided in messages or forms
technical data related to website usage (e.g. IP address, browsing data, cookie data)

4. Purpose and Legal Basis of Data Processing

Purpose	Data Processed	Legal Basis	Retention Period
Responding to inquiries and contact requests	name, email, phone number, company name, message	steps taken at the request of the data subject prior to entering into a contract	up to 12 months after closure of the inquiry
Providing quotations and business communication	name, email, phone number, company name, message, technical/business needs	steps taken at the request of the data subject prior to entering into a contract	up to 12 months after the quotation process ends
Customer relationship management, service and maintenance organization	contact details, order-related data	performance of a contract	during the contract term and until the limitation period for legal claims
Invoicing and accounting obligations	billing data	legal obligation	8 years
Marketing communication	name, email, phone number	consent of the data subject	until consent is withdrawn
Website operation and analytics	cookie data, IP address, browsing data	legitimate interest (necessary cookies), consent (analytics cookies)	until the cookie expires or consent is withdrawn

5. Source of Data

Personal data is primarily provided directly by the data subject via website forms, email inquiries, or phone communication. Certain technical data is collected automatically during the use of the website.

6. Recipients and Data Processors

The data controller may use external service providers to operate the website and manage customer relations. These providers process data on behalf of the data controller as data processors.

GoHighLevel / HighLevel Inc. – CRM, form handling, communication, automation
Google services – analytics (e.g. Google Analytics), if used on the website
Hosting and technical providers – to the extent necessary for website operation

Some service providers may transfer personal data outside the European Economic Area, particularly to the United States. In such cases, appropriate safeguards are applied.

7. Data Transfers to Third Countries

Due to the international nature of certain service providers, data transfers to third countries may occur. Such transfers are carried out only with appropriate safeguards in place.

8. Data Security

The data controller implements appropriate technical and organizational measures to ensure the security of personal data and to protect it against unauthorized access, alteration, disclosure, destruction, or damage.

9. Cookies

The website may use cookies and similar technologies. Some cookies are necessary for proper operation, while others are used for analytics and improving user experience.

Necessary cookies: required for basic website functionality
Analytics cookies: e.g. Google Analytics for measuring website usage

Analytics cookies are only used with the prior consent of the user. Consent can be withdrawn at any time via cookie settings.

10. Data Subject Rights

The data subject has the following rights under applicable laws:

right to information and access
right to rectification
right to erasure
right to restriction of processing
right to data portability
right to object
right to withdraw consent at any time
right to lodge a complaint with a supervisory authority

Requests will be handled as soon as possible, but no later than within the time limits defined by law.

11. Legal Remedies

If the data subject believes that their personal data is being processed unlawfully, they may lodge a complaint with the Hungarian supervisory authority:

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
Address: 1055 Budapest, Falk Miksa utca 9-11., Hungary
Mailing address: 1363 Budapest, Pf. 9.
E-mail: [email protected]
Phone: +36 (1) 391-1400
Website: https://www.naih.hu/

The data subject may also turn to the competent court based on their place of residence or stay.

12. Automated Decision-Making and Profiling

The data controller does not carry out automated decision-making or profiling based on the personal data provided on the website.

13. Amendments to this Policy

The data controller reserves the right to modify this policy in case of changes in legal regulations or data processing practices. The current version is always available on the website.

14. Contact

For any questions regarding data processing, please contact us at:
E-mail: [email protected]